Most of our items are made to order, carefully handcrafted with love and attention to detail.

Production Time
Please allow 1 to 4 weeks for creation, depending on the complexity of the item and current order volume.

Urgent Orders
If you need your order by a specific date, please email us—we’ll do our best to accommodate your request.

Shipping Time
Once dispatched, delivery typically takes 5 to 7 business days, depending on your location.

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🔄 Returns & Refunds

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return your item within 14 days of delivery for a refund or exchange.

• Change of mind:

  • The buyer is responsible for return shipping costs.

  • The refund amount will exclude the original shipping fee we paid to send your order.

  • Refunds will be processed once the returned item is received in its original condition.

• Damaged or incorrect items:

  • Please contact us within 7 days of receiving your order.

  • We will provide a replacement or a full refund.

  • In this case, we will cover the return shipping cost.

Refunds will be issued to your original payment method.